- Project
Web design + Custom development of CRM system - Customer
TISOC - Sector
Consultancy and education - Disciplines
Internet strategies
CRM for commercial management of TISOC
TISOC has trusted again in Xplora in this opportunity to create the CRM system; a full application for the commercial and internal management of the company in Spain and Latin America.
The customer
TISOC - The International School Of Coaching is a leader company in the making in Coaching from 2003, with more than 1.000 students of 23 countries from its contact teaching and telecourses.
Needs and goals
The multinational company requested again our services, in this opportunity with the important need of having a full tool which enables to ease the management and control of all the actions being carried out by the different departments and commercial professionals of the company in Spain and Latin American countries.
Strategy
After an intense analysis with the client, identifying their needs and goals in the short and long term, we reached the same conclusion: that the ideal CRM solution which better adjusts to the current needs but which offers a repayment of the investment made with a long life shelf and covering all possible future needs had a fully tailored and personalized development according to the specific characteristics of the commercial department of the company in each of the countries the company was present.
Performance control systems of the commercial teams, follow-up of leaflets, tracking of subsidiary campaigns, advanced detection and provision of problems and a long etcetera are all the benefits TISOC already has for the control and optimization of its commercial teams.
The result has been the tailored development of a full commercial Management application of high benefits and with all the safety systems so as to offer the client an easily updateable, modular CRM solution, with a long life shelf which, without any doubt, will offer a fast repayment and return of the investment made.
the customer says...
“The attention and treatment received, both before, during and after the project have been very good. Likewise, the service received from its professionals has been very good; friendly, educated and very correct.
We started with Xplora by another client’s reference and then, Xplora has turned into a partner because it has known how to give us the appropriate service. We understand the supplier from the modern perspective of partner, and we believe Xplora is so.
Our trust level in Xplora is very good, and that is why we recommend it to whoever asks.”
Miguel J. Roldán, TISOC
